About the client
A leading provider of high technology products, systems and tools to the world’s leading industrial companies and scientific research communities.
They design and manufacture equipment that can fabricate, analyse and manipulate matter at the atomic and molecular level.
"Very reliable, always willing to help, nothing is too much trouble, will always go the extra mile to help."
With Swiftpak, they have found a supplier they can rely on
They wanted to find a reliable supplier who could deliver once a week and if the need arrives also deliver on short notice. With their previous supplier, there was no prior communication of any short deliveries or any stock outages. The packaging that they used did not use the clients part numbers, but only their own.
A bespoke approach
Swiftpak understood that communication and reliability is key to the client as well as prompt action on queries. Swiftpak was able to provide high-quality packaging that arrives on-time every time. Swiftpak communicates regularly with this client to understand what is changing and to mutually agree the re-order number. With the flexibility of Swiftpak, they are able to ship out new products in proper packaging in a safe and timely manner.
The office personnel I have contact with are very courteous and nothing is too much trouble. Swiftpak follows through on the commitments we make. If I am told a date the product is to be delivered, it arrives on that date.
Interested in some of the packaging that made our solution a success?
Our customers are number one priority. That’s why we only offer the best quality solutions and products. Have a look for yourself.