Are you satisfied with your current packaging supplier? Would you recommend them to other businesses? Do they add value to your companies packaging operation? And have they been there for you during the COVID-19 pandemic? If you answered “no” to any of these questions, it’s probably time you looked elsewhere.
An experienced packaging supplier will take time to understand the ins and outs of your operation and recommend the most effective solutions for your business. Don’t settle for anything less.
Here’s a list of 5 signs that will help your business determine whether it’s time to switch packaging supplier and let Swiftpak take care of your operation’s needs.
1. Achieving a high damaged returns rate
Is your damaged returns rate currently higher than expected? If so, not only are you wasting money, but you could be hurting customer loyalty too. By ensuring a proper packaging solution is in place to protect your products during transit, a low damaged returns rate can be achieved.
We’ll explain how.
At Swiftpak, we offer an extensive range of protective packaging solutions and recommend the most effective packaging for your requirements. Whether you need to control the temperature of your goods, or protect valuables against damage during transit, we have you covered.
If you’re shipping a product that requires personalised protection, we have the expertise and experience needed to design bespoke packaging solutions. We analyse, design and test our designs to ensure a cost-effective solution for the most efficient packaging possible. This complete process gives our clients confidence in their packaging and achieves exceptional results.
Here’s how we took a top food subscription companies damaged returns rate from 6.65% down to 0.00034%.
2. Insufficient productivity
As your businesses grows, the productivity of your packaging operation becomes more and more important. The more efficient your operation is, the more time and money you’ll save as a business. It’s that simple.
If your business uses packaging on a large scale, one of the most effective ways to improve productivity is through the introduction of packaging machinery. This could include:
- Automated pallet wrap machines
- Automated taping machines
- Strapping machines
- Air bag machines
- Paper Voidfill machines
When implemented effectively, packaging machines have the power to increase productivity by up to 47%! Take a look at the benefits our automated pallet wrap machine could bring to your packaging operation.
The effectiveness of each machine depends on the size of your packaging operations as well as your requirements and available warehouse space. If you’re interested in finding out which packaging machinery could improve the efficiency of your operation, or would like to find out more about our packaging machines in general, speak to an expert at Swiftpak, we’d love to help.
3. Not meeting your sustainability goals
Product eco-friendliness and overall sustainability is a huge aspect of the world we currently live in. More and more end consumers are taking this into consideration during their buying decision, so be sure to consider eco-friendly packaging options. After all, offering a sustainable solution gives you another edge over your competition.
At Swiftpak, we offer a wide range of green packaging solutions and take pride in helping our customers reduce both their waste and carbon footprint through the use of automated packaging waste reports, product choice and innovative solutions.
4. You require sector expertise
Some products require individual sector expertise in order to provide the most effective packaging solution. If you’re currently using generic packaging products for unique items, there’s a good chance optimal protection isn’t being achieved.
As an example, products in the light and precision engineering industry often contain fragile elements that require extra attention. This is where the combination of sector expertise and bespoke packaging is needed. With this sector knowledge, packaging suppliers can design solutions that work for the given product, based on both previous experiences and the product at hand.
With over 40 years of experience in the packaging industry, we’ve worked with many companies in a variety of sectors including:
- Pharmaceuticals & Chemicals
- Electronics, IT & Telecoms
- Automotive & Aerospace
- Light & Precision Engineering
- Home Products & Construction
- Food & Drink
We’re extremely familiar with the above sectors and understand the difficulties of each. We have the knowledge and experience needed to provide the very best bespoke packaging solutions.
5. Not satisfied with customer service
This point goes for all business relationships, not just packaging. If you’re not currently satisfied with the customer service you’re receiving, perhaps it’s time to switch suppliers.
How quickly do your current packaging suppliers respond to your queries? Are any problems solved in a reasonable manor? Do you have direct access to packaging experts?[TB|S1]
When making a purchase through Swiftpak, you’ll have an account handler dedicated to your businesses that specialises in the sector you operate in. This provides you with direct contact to a packaging expert that will resolve any of your issues (if any) within 4 hours. You can contact us via WhatsApp, our website chat, over the phone, or via email. Whatever works for you, we’re always contactable and happy to help.
See what our customers have to say about our service on Trustpilot. We’re currently rated 4.8/5 based on 175 reviews (July 3rd, 2020).
If you’re looking for an experienced supplier that can take your packaging to the next level, speak to an expert at Swiftpak today. We’ll let you know how we can help optimise your operation, offer bespoke packaging and be a part of your business to help drive you forward.